Question 1

How do I get started?

Accepted Answer

Before starting with therapy sessions, we do a brief 15 minute introductory call to understand what you’re seeking from therapy and  to share more about how we work. This call also helps us see if we’re the right fit for each other before moving forward with sessions.
To get started, you can click on the “Book an Introduction Call” button under the preferred psychologist’s profile.

Question 2

How do I book a session?

Accepted Answer

Once we’ve had our introductory call, we’ll send you a booking link which displays the  available session slots. You can choose a time that works best for you, make the payment, and share a screenshot of the transaction via WhatsApp or email. As soon as you book the session, you will receive a Google Meet link for your upcoming session. Additionally, we will also send an intake form and client agreement from our end which we request you to fill before your first session.

Question 3

How far in advance do I book a session?

Accepted Answer

You can book the session as early as 20 days in advance of the date you want to have the session. The latest you can book the session is 5 hours in advance of the time that you want to have the session.

Question 4

What is the process of therapy?

Accepted Answer

A typical therapy session lasts for 60 minutes and whatever is discussed in each session remains confidential between you and your therapist. Therapy is a collaborative space where we explore what's coming up for you and work on it together. We try to  focus on the thoughts and emotions that are coming up as well as how they show up in our bodies.

Question 5

Do I need to prepare anything before my first session?

Accepted Answer

There is no one correct answer to this question as each client approaches therapy in a different way. If you are someone who likes having some structure before starting any new thing, you can have a list of pointers ready that you’d like to discuss with your therapist but  if you prefer going more with the flow then what matters most is showing up and starting with whatever feels natural for you at the moment. Just try to find a quiet, comfortable space, and come as you are. We’ll take it from there, together.

Question 6

How can I make the payment and what forms are acceptable?

Accepted Answer

Once you book a session,  we will share the payment details with you. You can make the payment either through UPI or through a bank transfer, whichever is more convenient for you. If you have  any concerns regarding payment, feel free to contact us and we are happy to discuss them further.

Question 7

What is the cancellation policy?

Accepted Answer

We understand that things can come up unexpectedly. If you need to cancel or move your session, we ask for at least 24 hours' notice so we can offer that time to someone else.

No fee for cancellations/reschedulings made more than 24 hours in advance.
50% of the session fee will be charged for cancellations/reschedulings made less than 24 hours in advance.
Full session fee will be charged if you cancel or reschedule within 3 hours of the session or if there’s a no-show (after 20 minutes of the scheduled start time).

In case of emergencies, please reach out to us directly on WhatsApp or email and we’ll do our best to support you and find a workable time.

Question 8

What to do in case of an emergency?

Accepted Answer

While therapy offers  ongoing  support for your mental health journey, it is a process that takes time so it is not designed for  cases of urgent or critical mental health crises. Please note that the professionals at The Linking Space are available only during their fixed working hours and not 24x7.
If you're experiencing a mental health emergency or are in immediate danger, we strongly encourage you to reach out to a nearby hospital, contact a trusted person, or click on "Resources" for a list of mental health emergency helpline numbers.
Your safety matters—please don’t hesitate to seek immediate support.

Frequently Asked Questions